Terms of Use

1. Permitted Website Use

The Site is provided for lawful, general informational purposes concerning HAVAGUARD, our services, and related business information. You may view and use the Site for personal or internal business purposes consistent with these Terms.

You may not use the Site to:

• interfere with its operation, security, availability, or other users;
• attempt to gain unauthorized access to the Site, its systems, or connected services;
• introduce malicious code, automated abuse, or other harmful material;
• misrepresent your identity or submit information that you know is false; or
• use Site content in a way that violates applicable law or another party's rights.

2. Intellectual Property

The Site and its text, graphics, logos, photographs, layout, design elements, and other content are owned by or licensed to LOXENKEY LLC, except where otherwise indicated. HAVAGUARD names, logos, and brand elements may not be used in a manner that suggests endorsement, affiliation, or authorization without prior written permission.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit Site content without prior written permission from the applicable rights holder. Ordinary browser caching and printing a reasonable number of pages for internal reference are permitted.

3. Accuracy and Informational Purpose

We make reasonable efforts to keep Site information useful and current, but we do not warrant that every statement is complete, error-free, or current at all times. Content may be corrected, updated, replaced, or removed without notice.

Site content is general information and is not legal, risk-management, emergency-response, or site-specific security advice. Decisions concerning security coverage should be based on an appropriate review of the actual property, event, operating conditions, responsibilities, and applicable requirements.

4. No Security-Services Agreement Created

Accessing the Site, submitting a form, placing a telephone call, sending an email, requesting information, or participating in an initial discussion does not create a client relationship, security-services agreement, duty to provide services, or other contractual obligation.

Security services are provided only after HAVAGUARD completes an appropriate review, accepts the assignment, and the parties execute any required written agreement and supporting documents. If a signed agreement conflicts with these Terms, the signed agreement governs the contracted services addressed by that agreement.

5. Service Information and Availability

Service descriptions on the Site identify categories of support that may be considered. They are not guarantees that a particular service, staffing level, schedule, capability, or geographic area is available for every request.

Availability and recommendations may depend on assignment conditions, staffing, location, scheduling, client requirements, applicable licensing or regulatory requirements, operational feasibility, and the terms of a written agreement. HAVAGUARD may decline any inquiry or proposed assignment.

6. Information You Submit

When you submit information through the Site, you represent that you are authorized to provide it and that, to the best of your knowledge, it is accurate. Do not submit confidential, classified, regulated, or highly sensitive information through a general website form unless HAVAGUARD has provided an approved method for doing so.

Our collection and handling of personal information submitted through the Site are described in the Privacy Policy.

7. Third-Party Services and Links

The Site may contain links to or rely on services operated by third parties. Those services are provided for convenience or Site functionality and are governed by their own terms and policies. HAVAGUARD does not control and is not responsible for third-party content, availability, security, or practices.

8. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site is provided on an “as is” and “as available” basis. HAVAGUARD disclaims warranties concerning the Site, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and security.

9. Limitation of Liability

To the fullest extent permitted by applicable law, HAVAGUARD and LOXENKEY LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of, or inability to use, the Site. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

10. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless LOXENKEY LLC, HAVAGUARD, and their respective owners, personnel, representatives, and contractors from third-party claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the Site, your material violation of these Terms, or content you submit in violation of another party's rights.

11. Privacy

Use of the Site is also subject to the HAVAGUARD Privacy Policy, which explains how information submitted through the Site and related communications may be collected, used, disclosed, retained, and protected.

12. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.

13. Severability and Waiver

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.

14. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Site after revised Terms are posted constitutes acceptance of those Terms to the extent permitted by law.

15. Contact Information

Questions concerning these Terms may be directed to: